And I likely will think twice before ever choosing them again….
Back from Phoenix. I am So thankful I flew Allegiant Airlines rather than Southwest….As I’d have been caught up in their operations meltdown.
As it was, no operational delays out of South Bend (except for the guy in the seat a few rows behind me, who passed out (Diabetic issues I think) just before they closed the doors and had to be hauled off the plane by paramedics ….and that is not the airline’s fault….)
Arrived Mesa airport almost on time even with the delay at departure and spent a wonderful few days with my parents in Phoenix….including taking them to dinner on their 60th wedding anniversary.
Oddly enough, weather wise, despite the temps being below zero a few days ago, it was nearly as warm at home as it was in Phoenix……. mid 50’s and rainy there and in Indiana, upper 40’s.
Anyway, had I gone my normal route, Southwest via Midway airport, I’d likely still be trying to GET to Phoenix……
And despite the stories and spin and excuses being put forth in the press releases, the “new” COO at Southwest is also part of the issue, having had since April of ’22 to do something about the operations…and he has done nothing to improve the situation……So he too is part of the problem. Plus the policies that led to 200 ramp workers in Denver either calling off or quitting…..which began the meltdown.
I will suggest that if you need a decent discount airline that flies from secondary airports, that you check out Allegient. Be aware that you pay extra for everything….bags, drinks, snacks, etc) but the price of the ticket is low and the service and operations are decent…the value is pretty good, all told.