2 thoughts on “Customer service: then and now

  1. And that doesn't even take into account the ones who have to talk so loud on their phones that everyone in the restaurant is a party to the conversation. Cell phones are a pox on civilization.

  2. I am sure that our ancestors said that about cars….

    The issue isn't the devices, but the users.

    The fact is that the laws prohibiting a beatdown of the rude users allows people to continue with their bad behavior.

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